Suvarnabhumi » Etiquette training for immigration officers at the new Bangkok Airport
Sunday, July 20th, 2008
1,200 immigration officers at Bangkok’s Suvanarbhumi International Airport will take a training course on personality development following complaints from foreign visitors to the Immigration Bureau that they were always frowning and unfriendly, according to a senior Immigration Bureau official.
National Airport Immigration Division Commissioner, Pol. Maj-Gen. Chakthip Chaijinda Monday signed a cooperation agreement with Suan Dusit Rajabhat University on a behavioural modification training course.
Under the terms of the agreement, Gen. Chakthip said, Suan Dusit Rajabhat University will prepare a personality development training course for immigration officers called the “Sawasdee Project.”
The project was initiated after about 30 per cent of visitors at Suvarnabhumi complained that immigration officers at the airport did their duty without smiling and looked unfriendly. Moreover, both arriving and departing passengers complained about the slow immigration documentation procedures, Gen. Chakthip said.
With the cooperation with Suan Dusit Rajabhat University, immigration officers will be trained to use Thai traditional culture to treat visitors, including the Thai traditional ways of greetings - the wai, greeting visitors with the word “Sawasdee” and saying thank you after the procedure is completed.
After the training, he hoped, the visitors would be impressed with the new look of the officials and it can eventually create a good image and positive attitudes among foreign visitors.
However, Gen. Chakthip, stressed that the officers would strictly carry out their duties in immigration procedure.
He added the the Immigration Bureau planned to expand the “Sawasdee Project” to include Thailand’s international airports in Chiang Mai, Phuket, Koh Samui, and Surat Thani province, as well as Hat Yai in Songkhla province, and expected the project would satisfy the visitors to the new Bangkok Airport and Thailand.
Leave a Reply
You must be logged in to post a comment.
Related Topics
- Bangkok Airport Arrivals 6:00 AM - 9:00 AM
- Airport Limousine
- Bangkok airport rail link launch delayed
- Suvarnabhumi stands 6th in the 10 Most On-Time airports - ForbesTraveler
- DCAP Confident Suvarnabhumi Airport will have Power
- Bangkok's former Don Muang International Airport officially reopened for domestic flights
- Jetstar to Land at Suvarnabhumi Airport Friday, September 15, 2006
- Suvarnabhumi International Airport to resume full service on 5 December 2008
- Airport Features
- Bangkok Airport Arrivals 9:00 PM - 12:00 AM
- Bangkok Airport Arrivals 9:00 AM - 12:00 PM
- Thai Airways president opposes Don Muang as international airport
- Thai Airways satisfied with Suvarnabhumi Airport
- Energy-cutting measures at Suvarnabhumi help airlines save
- Governmenrt plans Suvarnabhumi Airport expansion
- Thai Airways requests passengers check in 3 hours in advance
- Airports of Thailand to make an initial 736 Million Baht for noise compensation
- U-Tapao International Airport Internal Phone Numbers
- Surging traffic puts former Bangkok Airport ahead of Hong Kong and Changi
- Bangkok Airport Departures 12:00 PM - 3:00 PM
- Acting national police chief named as a new Airports of Thailand's board member
- Three airlines set to move back to old Bangkok Airport - Don Muang
- Private Buses
- Thai aviation authorities gave airlines the green light to use U-Tapao Airport
- Airport Fees
- Deputy Transport Minister set to wipe out taxi queue mafia
- Runways cracks not resulting from the construction - Airport of Thailand will meet the cost
- Suvarnabhumi Airport's Immigration officers undergoing 'personality training'
- Land price rises near Suvarnabhumi
- New Bangkok Airport contracts to be re-examined by Gen Saprang
- Order Now
- Residents around Suvarnabhumi airport accept deal on noise problem
- Hat Yai Airport Thailand Flight Status
- Suvarnabhumi runway declared safe
- Civil Aviation Training Centre to supplying airport employee training
- Airports of Thailand to reserve seats and toilets in Suvarnabhumi Airport for monks
- Suvarnabhumi Airport completely prepared for 28 Sept. 2006
- Qantas Airways
- Malaysian Airline to start at Suvarnabhumi Airport on Sept 28
- Singapore Airlines
- Chiang Mai Airport Thailand Flight Status
- Codeshare Flight
- Meeting will be held to follow up problems at Suvarnabhumi Airport
- Two aviation fuel pipeline operators set to go in court
- JAL to add flight after Suvarnabhumi Airport opens
- Don Muang airport may return as Bangkok second airport
- Airlines back to normal operations at Suvarnabhumi Bangkok Airport Thailand
- Air passenger through Thailand's six major airports grew robustly in 2006
- International visitor arrivals increase at Suvarnabhumi Airport
- Hat Yai Airport Codes
- Suvarnabhumi Airport - Thailand’s New International Airport
- PM Satisfies the Authorities’s Performance on Suppressing Narcotics
- First flights to Suvarnabhumi Airport Thailand
- Focus on Safety and Security at Suvarnabhumi Airport
- Suvarnabhumi Airport set to open on Sept 28, ( Thailand )
- THAI Air to Migrate to Suvarnabhumi Airport
- Tours of new Suvarnabhumi Airport terminals end Aug 15, 2006
- Budget airlines submit flight plans Aug 17, 2006
- Affirms readiness of Suvarnabhumi Airport by Transport Minister
- THAI Air downgrades security vigilance for domestic & international flights
- Suvarnabhumi Airport State Agencies affirmed system readiness
- PM eases Suvarnabhumi move timetable
- Security system & staff set ready for Suvarnabhumi international airport
- Decorating the gateway to Southeast Asia
- New Airport fees for Suvarnabhumi Airport
- Attractions around Suvarnabhumi Airport Prepared for Tourists
- Moving to Suvarnabhumi
- Novotel Suvarnabhumi Airport Hotel Opens
- Trial for International Flights completed successfully
- Air traffic system in Suvarnabhumi Airport in place
- No Ceremonies for Don Muang close
- Train connecting new international airport with central Bangkok to open next year
- Non-aviation services could make more revenue for AoT
- Sept 7, Check-in system at Suvarnabhumi Airport Testing
- Transport Minister to take ambassadors tour Suvarnabhumi Airport
- Nok Air starts early at new airport but opts out on big day
- Land price rises near Suvarnabhumi
- DCAP Confident Suvarnabhumi Airport will have Power
- Customs inspections speedy service at Suvarnabhumi Airport
- AOT seeks more foreign-denominated income
- Thai Airways, American Express contract with UN agencies
- Bangkok Airways early move to Suvarnabhumi, September 21, 2006
- Jobs accelerating in communities neighbouring Suvarnabhumi
- 46 Diplomats confident in Suvarnabhumi Airport’s capability
- CNN - New era for air travel
- “Suvarnabhumi Cash Card” to make traveling easier
- Suvarnabhumi Airport boosts investment
- Private sector confident Suvarnabhumi’s cargo hub potential
- Don Muang To Become Maintenance Hub
- Suvarnabhumi Airport aims for global accolades
- Jetstar to Land at Suvarnabhumi Airport Friday, September 15, 2006
- JAL to add flight after Suvarnabhumi Airport opens
- Thai Air starting first flight from Suvarnabhumi Airport today
- Thailand’s visa-free entry rules tighten
- Passengers on first commercial flights satisfied with Suvarnabhumi Airport
- Suvarnabhumi Airport completely prepared for 28 Sept. 2006
- Energy consumption to jump after Suvarnabhumi Airport opens
- No problem with holes in Suvarnabhumi Airport’s roof
- Bangkok Airways starts at Suvarnabhumi Airport on September 21, 2006
- Suvarnabhumi Airport opens on schedule
Loading ...
