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Suvarnabhumi Archive for January, 2007

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Etiquette training for immigration officers at the new Bangkok Airport

Thursday, January 25th, 2007

1,200 immigration officers at Bangkok’s Suvanarbhumi International Airport will take a training course on personality development following complaints from foreign visitors to the Immigration Bureau that they were always frowning and unfriendly, according to a senior Immigration Bureau official.

National Airport Immigration Division Commissioner, Pol. Maj-Gen. Chakthip Chaijinda Monday signed a cooperation agreement with Suan Dusit Rajabhat University on a behavioural modification training course.

Under the terms of the agreement, Gen. Chakthip said, Suan Dusit Rajabhat University will prepare a personality development training course for immigration officers called the “Sawasdee Project.”

Three airlines set to move back to old Bangkok Airport – Don Muang

Tuesday, January 16th, 2007

Only 3 carriers including Thai Airways International are prepared to move their non-connecting domestic operations to Don Muang Airport, raising questions whether the shift would ease crowding at Suvarnabhumi Airport. The other two airlines that are prepared to move are the budget carriers One-Two-Go and Nok Air, whereas Thai AirAsia and Bangkok Airways have opted to remain at the new airport.

Their willingness to move point-to-point domestic flights to the old airport is driven by a desire to relieve passengers and staff of the inconveniences and frustration they are enduring at Suvarnabhumi.

IATA warned AOT on shifting some flights back to old Bankok Airport

Saturday, January 13th, 2007

The International Air Transport Association (IATA) said yesterday that a decision by Airports of Thailand Plc (AOT) to shift some commercial flights back to Don Muang would dampen Bangkok‘s potential for becoming an aviation hub.

Making flight connections between two airports would be a huge inconvenience for passengers, and might further damage the attractiveness of Thailand as a tourist destination, the world’s largest airline trade group said.
Albert Tjoeng, the IATA spokesman for Asia-Pacific, said: “Imagine a passenger arriving in Suvarnabhumi and having to catch a connecting domestic flight or no-frills flight from Don Muang. How long will that connection take including baggage collection, travel from Suvarnabhumi to Don Muang and then check-in for the next flight? If an airport wants to be a hub, it is important to keep the connection time low.”

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