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Facilitation for all remaining stranded passengers

Tuesday, December 2nd, 2008

To facilitate the confirmation of flights for remaining passengers, the Ministry of Tourism and Sports (MOTS) urges tourists/travellers to contact airline Reservation Centres directly by telephone or e-mail to re-confirm their intention to travel.

Additionally, individuals who are waiting for flight confirmation are requested to refrain from switching hotels at this time. This will make it easier for airline representatives to maintain contact with individual passengers as soon as flights out of Bangkok/Thailand become available.

When the passenger’s reservations request has been confirmed, the airline will contact him/her directly at the hotel. Following this, the individual then makes their way to one of the following Terminal Centres to transfer them to BITEC:

To minimize confusion and delays at the airport, the express check-in centre at the Bangkok International Trade Exhibition Centre (BITEC), located at 88 Bangna-Trad Road KM. 1 Bangna Bangkok 10260, has been established for the passengers who have received flight confirmation from the airline representatives. Passengers must check in at least seven hours before flight departure. The available airlines check-in counters in BITEC are Thai Airways (TG), Air Asia (AK), Bangkok Flight Service (BFS), Singapore Airlines (SQ), Bangkok Airways (PG), Eva Airways (BR), China Southern Airlines (CZ), Qatar Airways (QR), Garuda Indonesia (GA) and Hong Kong Express (UO). For more information, kindly contact 02 749 3939.

Thai Airways International Public Company Limited has arranged check-in counters at the lobby area, 1st Floor, EH106 Building BITEC Bang-Na Exhibition Centre for Thai Airways passengers who have already received flight confirmation from Thai Airways reservations. Thai Airways will then check in passengers and provide transfers from BITEC Bang-Na to U-Tapao Airport in Rayong.

Thai Airways requests passengers with ticket reservations before 25 November 2008, travelling during 25 November – 31 December, 2008, to contact THAI’s reservation and ticketing offices to re-book their reservations:

For further information and reservations, kindly contact 02 356 1111 or for other assistance at Tel. 02 545 4000.

Bangkok Airways commenced two daily flights between Hua Hin and Samui during 1 December until further notice in order to connect passengers going to Singapore or Hong Kong via Samui.

Additionally, the airline also operates between

U-Tapao – Siem Reap,

U-Tapao – Luang-Prabang,

U-Tapao – Maldives,

U-Tapao – Guilin,

U-Tapao – Samui, and

U-Tapao – Phuket.

For more information, kindly contact 1771, 02 265 8777, or www.bangkokair.com



U-Tapao International Airport Internal Phone Numbers

Monday, December 1st, 2008

U-Tapao International Airport

U-Tapao International Airport Information————038-245595

U-Tapao International Airport Office—————-038-245600

U-Tapao International Airport Finance—————038-245901

The Chief of U-Tapao International Airport Service——038-245596

The Chief of U-Tapao International Airport Security—–038-245604

The Deputy Chief of U-Tapao International Airport Administration———038-245908

The Chief of U-Tapao International Airport Personnel and Administration—038-245907

The Officers of U-Tapao International Airport Technical and Planning——-038-245910

U-Tapao International Airport Parking Lot————038-245909

VIP Room————————————-038-245593



Jetstar Asia flights will embark and disembark at U-Tapao International Airport

Friday, November 28th, 2008

Jetstar Asia is re-commencing its Bangkok services; flights will embark and disembark at U-Tapao International Airport from this evening till further notice. The flight schedules are as follows:  

SIN – UTP   3K 511   07.15 am – 08.35 am 
UTP – SIN   3K 512   09.15 am – 12.40 pm  
            
SIN – UTP   3K 513   06.50 pm – 08.10 pm 
UTP – SIN   3K 514   08.50 pm – 00.05 am

Jetstar is contacting the passengers who have made reservations on the flights and who were not able to fly due to the airport closure in Bangkok. The passengers should only show up at U-Tapao International Airport after they have confirmed their reservations with Jetstar Asia. For further information on flight schedules, reservations and latest updates during this period, passengers may contact Jetstar Asia’s 24-hours call centre, the toll-free numbers are:

Singapore: 800-616-1977
Bangkok: 1800-611-2957



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