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Suvarnabhumi International Airport to resume full service on 5 December 2008

Thursday, December 4th, 2008

***For flights status and other important information updates, please check here:



Tourism Authority of Thailand provides assistance to stranded passengers

Thursday, November 27th, 2008

Due to the suspension of services at Suvarnabhumi International Airport, all inbound and outbound flights were cancelled since 04.00 hrs. during 25-26 November 2008, causing inconvenience to passengers.

The stranded passengers who fly with Thai Airways have been accommodated by Thai Airways International. The Ministry of Tourism and Sports in cooperation with the Tourism Authority of Thailand (TAT), Tourism Council of Thailand (TCT), Association of Thai Travel Agents (ATTA) and Thai Hotels Association (THA) transferred the remaining stranded passengers to the following hotels:

1. Imperial Queen’s Park
Address: 199 Sukhumvit Soi 22, Sukhumvit Road
Khlongtan, Khlongton District, Bangkok 10110
Tel: 02-267-9000, 02-261-9300

2. Ibis Hotel
Address: 5 Soi Ramkhamhaeng 15, Ramkhamhaeng Rd., Bangkok 10240
Tel: 02-308-7888
Contact person: Khun Duangkamol (Tel: 089-892-4851)

3. Eastin Hotel
Address: 1091/343 New Petchburi Road, Makkasan, Rajthevee, Bangkok 10400
Tel: 02-651-7600
E-mail: info@eastinbangkokhotel.com

4. Ambassador Hotel Bangkok
Address: 171 Sukhumvit Soi 11, Bangkok 10110
Tel: 02-254-0444
E-mail: info@amtel.com

5. Royal Princess Hotel
Address: 269 Larn Luang Road, Promprab, Bangkok 10110
Tel: 02-281-3088
E-mail: dpllrsvn@dusit.com

6. Jasmin Executive Suites
Address: 2 Soi Prasarnmitr (Sukhumvit Soi 23),
Sukhumvit Rd., Klongtoey-nua, Wattana, Bangkok, 10110
Tel: 02-204-5888
E-mail: sales@jasminecity.com

And others, please contact the Association of Thai Travel Agents (ATTA) (Tel: 022376064 – 8, 026327400–2), THA (Hotline Number: 1552), and TCT (Tel: 022505500 ext. 1646)

On the basis of assistance, for tourists and travellers who cannot travel to their destination as of 25 November, 2008, till the airport reopens, TAT and the Ministry of Tourism and Sports have provided accommodation and meals, as well as facilitated tourists as much as possible until they are able to return to their destination.

Conditions of Accommodation

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For any tourist whose visa has expired since 26 November, 2008, till the airport reopens, there will be no penalty or charge for overstay from the Immigration Bureau. However, tourists must show their original tickets to avoid being charged.

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Customs free zone split up at Suvarnabhumi Airport will be reviewed today

Monday, May 21st, 2007

The government will meet today to debate whether to split the customs-free zone at Suvarnabhumi Airport to help improve operations.

Sansern Wongcha-um, the deputy finance minister, said that drafting a new zoning plan with normal export and import operations separated from the customs-free zone was one possibility to be reviewed by the committee, which is chaired by Interim Prime Minister Surayud Chulanont.

The zone is intended to facilitate imports of raw materials and intermediate products to be processed locally before being re-exported as finished goods. Products entering the free zone are exempt from normal import duties.

But Mr Sansern acknowledged that the system was largely ignored. Most operators instead choose to go through normal customs clearance and then seek tax refunds after exports are completed. Cited that most overseas airports offered separate facilities for customs-free zones and normal processing facilities.

The Transport Ministry has already directed Airports of Thailand, the state-owned operator of Suvarnabhumi Airport, to improve its facilities under the ”one-stop services” concept to expedite the processing of imports and exports.

According to one study, only 10% of inbound and outbound shipments are made through the free-zone system.

Sources said one option would be to delay full implementation of the concept for one year and construct new bonded warehouses and transport facilities to improve services.

Another option would be to split the area used by the current facilities, with the free-zone area reduced substantially in favour of a separate zone dedicated to normal import-export processing.

One complication with the operations of the free zone rests with the electronic Air Cargo Community System, a system aimed at tracking cargo in the air and on the ground, and its inability to properly link with the Customs Department’s e-Customs systems.

Another problem, according to ministry officials, is the fact that the policies set to declare Suvarnabhumi as a customs free-zone only added greater bureaucracy and red tape to cargo processing, given the need to ensure that tax-free imported goods were actually re-exported rather than illegally sold in the country.

”While Singapore and Hong Kong have proven successful in implementing the concept, it’s because they don’t collect duties. It’s not a concept that works for Thailand, which has a complicated system of taxes and customs duties,” the official said.



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