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Suvarnabhumi » Airlines praise Suvarnabhumi airport

Sunday, July 20th, 2008

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National and international airlines have praised an overall improved service at Suvarnabhumi airport which will mark its first anniversary on Sep 28, 2007, airport director Serirat Prasutanond said Thursday.

He said a number of airline managers have lauded the continuous improvement of service at Suvarnbhumi airport, adding that airport officials had followed up on arising problems and worked out solutions accordingly.

One of the positive changes is a permission for licensed taxis to offer service on the second floor of the passenger terminal, starting Oct. 1 to solve the problem of unauthorized taxis touting for passengers, Serirat said.

The ongoing improvement of the airport includes additional restrooms in October and more check-in counters for passengers soon.

Serirat said the CTX luggage scanner system has been fully operated after some technical problems earlier.

On the noise pollution which has triggered dissatisfaction among residents near the airport, Serirat said negotiations with affected homeowners would help find solutions that satisfy both sides.

The Airports of Thailand (AoT) will pay a combined compensation of 170 million baht to affected residents on Friday.

Asked about an extension of space for airline offices at Suvarnabhumi, the airport director said the International Civil Aviation Organization (ICAO) would be in charge of drawing out an initial plan.

The ICAO will also conduct a feasibility study to determine if Don Mueang airport should be operated in compatible with Suvarnabhumi airport. All issues will be finalized in October, he said.

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